top of page

F.A.Q

ANIMAL TESTING?

ALL OUR FRAGRANCES ARE VEGAN AND CRUELTY FREE.

INTERNATIONAL ORDERS?

DUE TO SHIPPING RESTRICTIONS WE ONLY SHIP INSIDE THE UNITED STATES.

CUSTOM PARFUM?

WE WOULD BE HONORED TO COLLABORATE ON A CUSTOM FRAGRANCE, CONTACT US TO LEARN MORE.

 

BHT/DYES/PARABENS/PHTHALATES?
OUR FRAGRANCES ARE BHT, DYE, PARABEN AND PHTHALATE FREE. 


RETURNS + EXCHANGES

UNLESS YOUR ITEM WAS DAMAGED, ITEMS CANNOT BE RETURNED OR EXCHANGED. IF YOU ARE UNHAPPY WITH YOUR PURCHASE PLEASE CONTACT US. 

SHIPPING TIME?

YOU CAN EXPECT 5-7 BUSINESS DAYS FOR YOUR ORDER TO BE CREATED

AND 10-12 BUSINESS DAYS FOR GROUND SHIPPING. *DUE TO AIR TRANSPORT RESTRICTIONS AND REGULATIONS, PERFUMES MAY ONLY BE SHIPPED GROUND. THEY ARE NOT ELIGIBLE FOR OVERNIGHT SHIPPING. 

 

ORDER DELIVERED TO WRONG ADDRESS?

Once your package is marked as ‘Delivered,’ I’m unable to offer refunds or send replacements. Please take a moment to verify your shipping address before placing your order to avoid any issues. If your package goes missing or is stolen, I can assist you in filing a claim with UsPS. For any concerns about damaged or incorrect items, don’t hesitate to reach out.

Facetune_01-10-2024-23-20-31 (1).jpeg
bottom of page